Restaurant

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Hazzel V.

Hazzel studied project management and then worked as an auditor in the public sector. She later went on to earn a master’s degree. Her path into the baking business began rather by chance: because her daughter couldn’t attend a baking class, Hazzel took her place. She made rapid progress, developed a passion for baking, and was encouraged by her instructor to turn it into a business. Since she had already worked on a bakery project during her studies, she ultimately decided to invest her savings and family start-up capital into her own business.

For Hazzel, the transition from hands-on production to a more systematic approach to business management was particularly formative. Although she had studied finance during her college years, applying those concepts in her own business presented a new challenge. Dealing with frequent setbacks and unreliable staff also requires a great deal of perseverance. That is precisely why she values the support she receives from BPN and the opportunity to consult with a dedicated contact person.

Project ID

542

Country / City

Nicaragua / Managua

Jobs at the start

2

additional potential jobs

8

entrepreneur sponsorship

Training and coaching CHF 250 per month over 2 years

Project description

With custom-designed cakes, Hazzel has built a versatile business over the past few years that combines creativity, craftsmanship, and personalized customer requests. She also offers catering services and has expanded her menu to include savory pastries as well as hearty dishes like pizza and lasagna. After launching in 2018, the business grew so successfully that she opened a second location three years later and expanded her offerings to include restaurant service.

Hazzel used changes in her workforce as an opportunity to realign her business model and focus more heavily on particularly profitable cakes. Today, she runs the business more efficiently and with a clearer focus. With BPN’s guidance, she segments her customer base more effectively, invests more strategically in sales, and calculates prices and margins more accurately. In the future, Hazzel plans to further expand the cake business and, eventually, reopen an attractively designed coffee shop.

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