Agency for digital business development

Carmen C.

Carmen is a trained civil engineer with a remarkable career: after initial experience with the government, she designed interior architecture for an exclusive vacation resort on the Pacific coast. When a project there was unexpectedly halted, she worked from home for a US contact - a turning point, as the use of a CRM system fascinated her husband David, a systems engineer and IT expert. Together they made a bold decision: instead of returning to the resort, they founded their own company with just 20 US dollars in start-up capital.

With great commitment and their first client from the USA, Carmen and David continuously expanded their range of services. Today, they offer a customized CRM system combined with artificial intelligence, which is particularly appreciated by Latin American entrepreneurs in the USA and aspiring business people in Nicaragua. Their portfolio is complemented by web design, graphic design and social network management. Their success is based on quality, personalized customer service and recommendations.

Project ID

516

Country / City

Nicaragua / Rivas

Jobs at the start

2

additional potential jobs

5

entrepreneur sponsorship

Training and coaching CHF 250 per month over 2 years

Project description

With growth came new challenges. BPN provided them with valuable support in financial planning, structuring and strategic alignment. Simple but effective tools gave them new clarity and a solid basis for further growth. The aim now is to relocate the business from their own home to professional business premises, hire staff and significantly increase turnover.

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Caroline Flück

Philanthropy Manager
+41 31 305 25 26
caroline.flueck@bpn.ch